COMMUNICATION
nEffective communication is the difference between verbalizing visions that inspire or expressing concepts that confuse…the difference between building trust and driving results or instigating chaos and failure…the difference between being adequately prepared on a subject or just “winging it”…the difference between intentionally saying what you mean or unintentionally mis-communicating…the difference between making expectations clearly known or creating vague prospects…the difference between being an empathetic, attentive listener or listening with indifference…effective communication skills make the difference between being an effective leader or a mediocre one.